Return & Shipping Policy

At Take Pure, we want your experience with us to be smooth, transparent, and worry-free. Please take a moment to read through our Return and Shipping Policy to understand how we handle product returns and deliveries.

Shipping Policy

We aim to dispatch your order as quickly and safely as possible.

Order Processing Time:

Orders are processed within 1–2 business days.
Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time:

Standard delivery typically takes 3–7 business days, depending on your location.
You’ll receive an email with tracking details once your order has been shipped.

Shipping Charges:

We offer free shipping on all prepaid orders above ₹499.
A nominal shipping fee may apply to orders below the minimum threshold or for COD orders.

Delivery Partners:
We ship via trusted courier partners to ensure safe and timely deliveries.

Return Policy

We accept returns only in cases where:

The item received is damaged, defective, expired, or incorrect.
You notify us within 10 days of receiving your order.
The item is unused, sealed, and in its original packaging.

Note: Products once opened or used cannot be returned due to hygiene and safety reasons, unless there is a quality issue.

How to Initiate a Return:

Email us at support@takepure.com within 10 days of delivery.
Mention your order number, reason for return, and share relevant photos/videos as proof.
Wait for approval before shipping the product back to us.

Returns without approval or beyond the 10-day window may not be accepted.

Who Pays for Return Shipping?

If the error is on our end (wrong/damaged product), we’ll cover return shipping.
For other return reasons (if accepted), return shipping will be borne by the customer.

Need Assistance?

For help with your order, shipping delays, or return queries, reach out to our support team at support@takepure.com. We’re here to assist you with any concerns.