Welcome to the Take Pure Help Center! Below are answers to some of the most common questions about shopping with us. Still need help? Contact us at support@takepure.com — we’re always happy to assist you.
Take Pure is your go-to destination for multi-brand cosmetic products, including skincare, haircare, wellness, and personal care items from top-quality and trusted brands.
Orders are processed within 1–2 working days. Delivery usually takes 3–7 business days, depending on your location. You’ll receive tracking details via SMS/email once dispatched.
We offer a 10-day return window. Returns are only accepted for damaged, incorrect, or expired products. Items must be unused, unopened, and in original packaging.
Note: Opened personal care products cannot be returned due to hygiene reasons.
Email us at support@takepure.com with your order ID, product image, and issue details. Once verified, we’ll process your return or replacement swiftly.
Yes, you can cancel your order before it is shipped. Once dispatched, cancellations aren't allowed. To cancel, email us immediately with your order ID.
Currently, we do not offer gift wrapping, but we’re working on it! Stay tuned as we roll out gifting options in the near future.
Still have questions? Reach out at support@takepure.com — we're here to help make your shopping experience smooth and satisfying.
